NOTE: This article relates to Cue App 2.0
Finding your way around Cue Streaming can be challenging at first. In this article, we will discuss some basics that might make your experience a little less frustrating.
The first tip you need to know is that the Firestick remote has two buttons that will take you right out of the Cue Streaming App. These are the HOME BUTTON and the TV BUTTON. If you press either of these accidentally, you will leave the Cue Streaming App and be viewing a Firestick screen (either the home screen or the live tv screen). If this happens, you need to navigate to the Cue Streaming app and select it to reenter it. For more information on the Firestick Lite remote use with Cue Streaming, visit our Blog Post about the Firestick Lite Remote.
From anywhere in the Cue Streaming App, use the BACK BUTTON as many times as it takes to view the Main Menu. Some users call this "going left as far as you can.
The Main Menu lists the following options:
Search
TV
Movies
TV Shows
Recordings
My List
Settings
We will review each of these menu options, what they are used for and how to use them.
SEARCH - Selecting SEARCH allows users enter words and find content included in Cue Streaming regardless of if it is scheduled TV Programming, Video on Demand or Recorded Content. This is the best way to find all things related to your search words. While on the search screen, you can hold down the microphone button on your Firestick remote and speak the words rather than using the navigation wheel to enter them in manually. The results returned to you will be categorized by TV Shows, Movies, Live Programming so you can easily find what you are looking for.
TV - Selecting TV will activate live TV programming and present the user with a menu, the guide, and a preview of the currently selected channel as well as a description of that channel. The menu list is discussed in another article but is essentially a collection of lists that refine the channels presented in the guide. Users can select any list by using the navigation wheel to move up or down by pressing the wheel on the top to go up and on the bottom to go down.
MOVIES - Selecting MOVIES activates the selection movies available through the VIDEO ON DEMAND feature of Que Streaming. Similar to the TV function, there is a menu of lists that assist the user in browsing the thousands of movies available via VOD by categories.
TV SHOWS - Similar to Movies, selecting TV SHOWS activates the selection of VIDEO ON DEMAND TV Shows available in Cue Streaming. Similar to the Movies function, there is a menu of lists that assist the user in browsing the thousands of TV Series by category.
RECORDINGS - choosing RECORDINGS displays all recordings and scheduled recordings for the user. By navigating to a recording you can delete the recording or cancel the scheduled recording, depending on the status of the recording entry you choose. As the user toggles from one recording to another, a detailed description is displayed on the screen. Additionally, by selecting the gear icon, the user is presented with the recording settings and can modify them as needed by selecting the recording setting the user is interested in.
MY LIST - Choosing MY LIST presents the user with four lists, each representing content elements that the user has previously "added" to their list. Choosing any of these lists provides the user with functionality to manage the lists. The functionality available varies depending on which list is chosen and is covered in another article.
SETTINGS - Choosing SETTINGS brings the user the CUE STREAMING SETTINGS MENU. This is where the user can do things such as set parental controls, view their storage usage, customize the screen format, refresh the EPG and many other functions. The specifics of settings are discussed in another article.
